• Location: Required in the Bristol office 2-3 days/week
• Reports to: CEO
• Type: Full time

The Role

At Beyond Nine, we’re on an exciting journey of growth and transformation. We’re seeking a strategic, driven, and collaborative Head of Growth to lead our marketing and acquisition efforts at a pivotal stage in our development. Reporting directly to the CEO, you will play a senior role in shaping the company’s growth strategy, driving both brand and performance marketing initiatives across all channels.

Working closely with the Head of PR, Head of Creative, and Product teams, you will oversee the marketing calendar, lead acquisition campaigns, optimise the e-commerce experience, and manage the broader customer journey. This is a hands-on senior leadership role for a candidate who thrives in a fast-paced, evolving scale-up environment and is passionate about delivering measurable business growth.

Responsibilities

Marketing Strategy & Leadership

• Develop and lead the overarching marketing strategy, aligning brand and performance goals to drive sustainable growth.
• Own the marketing calendar across all channels, working with the Founder, PR, and Product teams to plan campaigns, launches, and product initiatives.
• Define and manage budgets, KPIs, and reporting across all growth marketing channels.
• Contribute to wider business strategy, identifying opportunities and risks, and provide key support to the Founder/CEO.

E-commerce & Website Performance

• Oversee the Shopify e-commerce experience, ensuring optimisation for conversion, SEO, and storytelling.
• Manage the end-to-end digital customer journey, testing and refining to improve performance.
• Collaborate with merchandising, design, and development teams to ensure product launches and website updates are timely and impactful.
• Lead continuous CRO (Conversion Rate Optimisation) initiatives across the site.
• Expand the international D2C experience, and optimise to maximise growth and margin.

Paid Media & Acquisition

• Lead all paid acquisition campaigns across Meta, Google, TikTok, Pinterest, and emerging channels, driving ROAS and new customer growth.
• Oversee agency and in-house paid media resources, ensuring clear briefs, campaign structure, creative testing, and regular optimisation.
• Grow and optimise affiliate and influencer partnerships.
• Analyse data to identify new audience segments and growth opportunities.

Customer Experience & CRM

• Own the customer lifecycle, from welcome journeys to loyalty and reactivation, across email, SMS, and web.
• Develop and implement strategies to increase LTV and customer retention rates over time
• Manage and evolve the CRM strategy (Klaviyo), including segmentation, automation, and personalised content strategies.
• Lead referral programmes and other customer engagement initiatives.
• Oversee customer support (via Gorgias) to deliver a best-in-class, on-brand experience.

Team Leadership & Collaboration

• Lead, mentor, and inspire the growth marketing team (internal and freelance), fostering creativity, curiosity, and accountability.
• Collaborate cross-functionally with Product, Merch, Creative, and PR to ensure consistent messaging and impactful campaigns.
• Partner with external freelancers and agencies to deliver high-quality work efficiently.

Key Metrics of Success

• Growth in new customer acquisition and retention across paid media, affiliate, and CRM channels.
• Achievement of agreed ROAS, CPA, CLTV, and other channel performance targets.
• Optimised e-commerce experience, with measurable improvements in conversion rate and revenue per visitor.
• Effective budget management and demonstrable efficiencies in spend allocation.
• High-performing marketing campaigns that consistently drive engagement, revenue, and brand impact.
• Positive contribution to Beyond Nine’s scale-up journey, with continuous process and performance improvements.

Key Relationships

Internal:

• Founder/CEO (line manager and strategic alignment)
• Head of PR and Head of Creative (ensuring aligned campaigns and messaging)
• Product and Merchandising teams (supporting launches and optimising customer journey)
• Wider Beyond Nine team (sharing insights and contributing to cross-functional initiatives)

External:

• Paid media agencies and in-house media teams (optimising campaigns and creative testing)
• Affiliate and influencer partners (building, nurturing, and optimising relationships)
• Platform representatives (Google, Meta, TikTok, Pinterest) for ongoing updates and opportunities
• Industry networks and communities (keeping Beyond Nine at the forefront of trends and best practices)

Skills and Experience

• 8+ years in marketing or growth leadership roles, preferably in e-commerce or DTC businesses.
• Strong experience leading paid media, affiliate marketing, CRM, and e-commerce optimisation.
• Excellent strategic and analytical skills, with experience defining KPIs, budgets, and growth strategies.
• Proven ability to lead and mentor teams, fostering creativity, accountability, and collaboration.
• Hands-on experience with tools such as Google Ads, Meta Ads Manager, TikTok Ads, Pinterest Ads, Shopify, Klaviyo, and CRO platforms.
• Strong understanding of performance marketing metrics (ROAS, CPA, CLTV) and the levers for which you can pull to drive growth.
• The ability to interpret a large volume of data and determine the key trends and narrative. Able to clearly communicate to a wide variety of stakeholders. .
• Experience in a start-up or scale-up environment is highly desirable.
• Exceptional communication and collaboration skills, with a solution-focused and positive outlook.

Why Beyond Nine?

• 28 days holiday/year (3 days must be taken between Christmas and New Year)
• Generous discount on products
• Weekly online Pilates class
• Flexible working hours and location
• Vitality Health Insurance
• A creative, collaborative, and supportive team culture

Beyond Nine is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PLEASE SEND YOUR CV AND COVER LETTER TO: cari@beyondnine.co.uk

• Reports To: Head of PR & Partnerships
• Department: Brand & Marketing
• Location:The role is five days per week with three days based in our Head Office in Bristol
• Salary: DOE

The Role

The PR & Partnerships Executive will play a key role in driving Beyond Nine’s brand visibility and reputation through impactful PR, influencer, and partnership activity. Working closely with the Head of PR & Partnerships, the Executive will help shape and deliver integrated campaigns that grow awareness, strengthen relationships with media and creators, and enhance the brand’s community-led presence across all touchpoints.

Key Responsibilities

PR Strategy & Campaign Execution

• Support in the development and delivery of strategic PR plans across fashion, lifestyle, and business press.
• Build and nurture strong relationships with editors, journalists, stylists, and media contacts.
• Draft high-quality press releases, media alerts, and founder Q&As that reflect Beyond Nine’s tone and values.
• Manage press outreach to secure consistent, high-impact coverage and product placements.
• Monitor, analyse, and report on media performance to inform ongoing strategy.
• Assist in planning and delivering seasonal media events, press days, and brand activations.

Influencer & Partnerships Management

• Coordinate influencer gifting, paid partnerships, and long-term collaborations.
• Identify and onboard influencers whose audiences and values align with Beyond Nine.
• Liaise directly with creators to manage briefs, approvals, and deliverables.
• Support the Head of PR & Partnerships in developing brand partnerships and community-driven initiatives.
• Track influencer activity and compile performance reports to measure ROI and engagement.

Content & Community Support

• Collaborate with the Brand and Social teams to ensure PR and influencer activity aligns with content and campaign calendars.
• Support the creation of storytelling assets (images, copy, video snippets) for press and partnership use.
• Stay attuned to cultural and industry trends, identifying timely opportunities for Beyond Nine to engage in relevant conversations.

Administration & Reporting

• Maintain and update media lists, influencer databases, and partnership trackers.
• Compile monthly PR and partnership performance summaries.
• Manage sample inventory and gifting logistics to ensure smooth campaign execution.

Skills & Experience Required

• Minimum 2–3 years’ experience in PR, influencer marketing, or partnerships within fashion, lifestyle, or related industries.
• Strong press and influencer network and an understanding of the evolving media landscape.
• Excellent written and verbal communication skills with strong attention to detail.
• Highly organised, proactive, and able to manage multiple projects in a fast-paced environment.
• Confident using Google Workspace, Microsoft Office, and Canva 
• Passionate about Beyond Nine’s aesthetic, values, and community-first ethos.

Perks & Benefits

28 days holiday/year (3 days must be taken between Christmas and New Year)

Generous staff discount

Free access to online Pilates platform

Flexible working hours/location

Vitality Health Insurance

A creative and supportive team culture

Beyond Nine is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please send your CV and covering letter by 10 November to anna@beyondnine.co.uk. We look forward to hearing from you.

• Full time
• Required in the Bristol office 3 days/week
• Salary: Starting at £40k DOE

The Role

At Beyond Nine, we’re on a mission to grow our community, elevate our brand, and connect more deeply with our audience. We’re looking for a hands-on, creative, and highly collaborative Content Creator & Producer to join our expanding team.

This is a fantastic opportunity for someone who loves being behind (and sometimes in front of) the camera, thrives on producing beautiful content, and knows how to bring a brand’s story to life across channels. You’ll be responsible for creating and producing brand-owned content, managing e-commerce shoots, and curating our social media channels to deliver inspiring and engaging stories that resonate with our audience.

Reporting to the Marketing Director, you’ll play a key role in shaping how Beyond Nine shows up online—balancing creativity with strategy, and elevating our visual and editorial presence across platforms.

Responsibilities

Content Creation & Production

• Own the development and production of brand content—video, photography, copy, graphics—from concept through to execution.
• Plan, coordinate, and oversee e-commerce shoots, including liaising with photographers, stylists, and models to ensure assets are delivered on time and on brand.
• Lead the creation of social-first content (Reels, TikToks, stories, editorial shoots, campaign visuals) that feels native to each platform.
• Be proactive in spotting opportunities for brand storytelling, seasonal moments, and behind-the-scenes content.
• Maintain a high standard of visual consistency, ensuring all content reflects Beyond Nine’s aesthetic and values.
• Manage and mentor the Social Media Assistant and Copywriter to ensure aligned, high-quality output across all channels.

Social Media Management

• Plan and manage the content calendar across all platforms (Instagram, TikTok, Pinterest, LinkedIn, Facebook).
• Post and schedule content, monitor performance, and optimise based on insights and analytics.
• Manage daily community interactions—responding to comments, nurturing audience relationships, and amplifying UGC.
• Stay ahead of social trends and experiment with new formats and creative techniques.
• Oversee the Social Media Assistant and Copywriter in executing day-to-day social content and copy, ensuring brand consistency.

Brand Growth & Collaboration

• Work closely with Brand, PR, and Digital teams to deliver cohesive campaigns across organic and paid channels.
• Partner with Ecommerce and Product teams to ensure launches and commercial priorities are supported with strong creative content.
• Support influencer and creator collaborations through content briefs and amplification across channels.
• Act as a key creative voice within the business, bringing fresh ideas and energy to brand storytelling.

Skills & Experience

4–5+ years’ experience in content creation/production, ideally in fashion, lifestyle, or DTC brands.

Strong portfolio showcasing content production across photography, video, and social-first formats.

Experience managing and delivering e-commerce or brand shoots.

Proficiency in tools such as Adobe Creative Suite, Canva, CapCut or similar.

Understanding of social media algorithms, trends, and best practices (especially Instagram & TikTok).

A balance of creativity and organisation—you’re equally comfortable storyboarding a concept as you are managing a shoot schedule.

Strong copywriting and visual storytelling skills.

A collaborative team player with a proactive, solutions-focused mindset.

Strong affinity with the Beyond Nine customer and brand aesthetic.

Perks & Benefits

28 days holiday/year (3 days must be taken between Christmas and New Year)

Generous staff discount

Free access to online Pilates platform

Flexible working hours/location

Vitality Health Insurance

A creative and supportive team culture

Beyond Nine is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, please send your CV, cover letter, and portfolio to: cari@beyondnine.co.uk