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- Location: Bristol (Hybrid – 3 days per week in the office)
- Contract: Full-time, 6-month fixed-term contract
- Reporting to: Senior Ecommerce Executive
- Salary: Competitive, dependent on experience
About Beyond Nine
Beyond Nine is a British womenswear brand, founded by Naomi and based in Bristol. We’re a team of around 25, designing in-house and selling direct to our customers online through beyondnine.co.uk - to the UK, and to a fast-growing international customer base in the US, Canada, Europe and Australia.
We’re on a mission to make getting dressed the best part of your day. Bodies change - pregnancy, postpartum, hormones, ageing and everything in between - yet so much of fashion is designed for just one version of you, at one particular moment. We make feel-good clothes that are easy to wear, comfortable to move in and made for real life: pieces you’ll reach for on workdays, weekends, holidays, celebrations and all the ordinary days in between. Rather than building a new wardrobe every time life changes, we believe in creating one that fits every version of you. We’re social-first in content and approach, with an Instagram community of more than 350,000 at the centre of how the brand shows up.
The Role
We're looking for a proactive, organised and detail-oriented Ecommerce Executive to join our team on a six-month fixed-term contract.
Working closely with our Senior Ecommerce Executive, you'll play a key role in the day-to-day running of the Beyond Nine website, ensuring our products, collections, campaigns and launches are delivered accurately, on time and to a high standard.
This is a hands-on role suited to someone who enjoys the operational side of ecommerce, is confident working in Shopify and thrives in a high-performance retail environment.
You'll take ownership of core website activities, support the execution of our trading calendar and help deliver a seamless online shopping experience for our customers.
Responsibilities
Website Management & Merchandising
- Manage day-to-day website updates through Shopify, ensuring content, products and collections are accurate and up to date.
- Own the product upload process, including product descriptions, imagery, pricing, variants, tags and metafields.
- Build, merchandise and maintain collections, ensuring products are presented effectively and aligned with trading priorities.
- Support ongoing onsite merchandising based on product performance, stock availability, newness and trading priorities, ensuring customers can easily discover relevant products.
- Maintain website navigation, product categorisation and onsite merchandising to support product discovery and conversion.
- Monitor product availability and ensure out-of-stock and discontinued products are managed appropriately across the website.
- Support basic onsite SEO best practices, including product titles, meta descriptions, URLs and redirects.
Product Launches & Trading Execution
- Coordinate the end-to-end execution of new product launches and restocks, working cross-functionally with merchandising, creative and marketing teams to ensure product information, imagery, pricing and onsite presentation are accurate and ready for launch.
- Support the delivery of the ecommerce trading calendar, including promotions, seasonal campaigns and key commercial events.
- Set up and execute onsite promotional activity, including discount codes, sale pricing, banners, landing pages and messaging.
- Coordinate website changes with the wider teams to ensure campaigns and launches go live smoothly and on schedule.
- Complete pre-launch and post-launch checks to ensure promotions, pricing, links and customer journeys are working correctly.
- Respond to daily trading priorities, making timely website updates to support commercial performance.
Website Optimisation & Customer Experience
- Carry out regular website checks across desktop and mobile to identify errors, broken links, content issues and opportunities for improvement.
- Support the Senior Ecommerce Executive with website optimisation initiatives, including improvements to product pages, navigation, search and the customer journey.
- Work closely with our external development agency to support website updates, new functionality and ongoing improvements, including coordinating and completing user acceptance testing (UAT) ahead of releases.
- Support the day-to-day management and testing of third-party Shopify apps and integrations, ensuring functionality is working as expected and escalating issues where required.
- Identify, log and communicate website issues, working with internal teams and external partners to support timely resolution.
- Support the day-to-day management of international storefronts through Shopify Markets, ensuring product availability, pricing, promotions and customer-facing content are accurate and consistent across markets.
Ecommerce Operations & Reporting
- Maintain accurate product and website data, ensuring a high standard of quality control across all updates.
- Support routine ecommerce reporting, including product performance, onsite merchandising and trading activity.
- Work closely with merchandising, creative and customer experience teams to coordinate website activity and resolve ecommerce-related queries.
- Provide operational support for CRM campaigns where required, including campaign setup, link testing, promotional codes and onsite messaging.
- Take ownership of documenting and maintaining key ecommerce processes, building the knowledge and capability to independently manage core website operations and provide cover when required.
- Develop a strong working knowledge of the ecommerce platform and key integrations to support the smooth day-to-day running of the website.
About You
Essential
- Previous experience in an ecommerce executive, ecommerce assistant or similar hands-on digital retail role.
- Practical experience using Shopify to manage products, collections and website content.
- Experience supporting product launches, promotional activity and day-to-day ecommerce operations.
- Strong attention to detail, particularly when working with product information, pricing and promotional activity.
- Highly organised, with the ability to manage multiple tasks and deadlines.
- Comfortable working in a high-performance environment where priorities can change quickly.
- A proactive problem-solver who takes ownership of tasks and follows them through to completion.
- Strong communication skills and a collaborative approach to working with different teams.
- A genuine interest in ecommerce, fashion and the online customer experience.
Desirable
- Experience working with Shopify Plus.
- Experience in a fashion, lifestyle or direct-to-consumer ecommerce business.
- Familiarity with Klaviyo, GA4 or other ecommerce and CRM platforms.
- Understanding of ecommerce merchandising, SEO best practices and conversion rate optimisation.
- Experience with international ecommerce or Shopify Markets.
- Experience testing website changes, working with external development agencies and supporting third-party Shopify apps.
What We're Looking For
Above all, we're looking for someone who is happy to roll up their sleeves, take ownership and get things done.
You'll be comfortable balancing planned activity with the changing priorities of a growing ecommerce business, bringing a methodical approach, strong attention to detail and a willingness to learn.
You'll enjoy being part of a close-knit team, take pride in getting the small details right and understand how excellent day-to-day execution contributes to the wider success of the business.
Perks and Benefits
- 28 days holiday/year (3 days must be taken between Christmas and New Year)
- Generous staff discount
- Flexible working hours/location
- Vitality Health Insurance
- A creative and supportive team culture
Beyond Nine is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please send your CV and covering letter to careers@beyondnine.co.uk. We look forward to hearing from you.