All international orders are subject to VAT & Duty at delivery | UK shipping is on us when you spend over £150
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Beyond Nine Gift Card

£5.00

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    Description

    Due to popular demand we have launched our Beyond Nine gift card. A perfect gift for friends or loved ones.

    Sizing

    Details

    You can add multiple vouchers to your order to create a custom amount. If you need any assistance please drop us an email at info@beyondnine.co.uk. Gift cards are sent via email and physical cards are not sent out.

    Terms and conditions: Beyond Nine gift cards are valid for a period of 12 months from the point of purchase. Customers can redeem the value of their gift card by entering its unique code at checkout. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include shipping. If you want to buy a gift card for someone else, then you simply need to forward the gift card email to the recipient.

    Composition

    Shipping

    Shipping in the UK is a standard rate of £4.95 via Royal Mail and takes 3-5 working days. If you order additional items with a pre order item, all items will be shipped with your pre order.

    UK Shipping is on us when you spend over £150.


    International shipping is via DHL or Royal Mail at £25. Delivery times will vary. For all orders shipping outside of the UK, the recipient is responsible for any taxes or duties incurred, these will be collected at the point of delivery. Beyond Nine is not responsible for any fees charged by customs. Please note, Beyond Nine is unable to provide the amount of taxes or duties that may be charged on delivery. Beyond Nine is not responsible for loss or damage of an item(s).

    International shipping may be subject to delays due to customs procedures in the destination country.

    We are not able to mark merchandise as a 'gift' or of 'no commercial value'

    All international orders are considered final sale once shipped and therefore are not eligible for a refund or exchange. If you have any queries regarding sizing, colour or fit before purchasing, please email info@beyondnine.co.uk.

    We are unable to combine or change orders after your transaction has been made. Please do take extra care when ordering.

    Returns

    Returns & Exchanges
    We really hope you love everything you order from us but if it’s not for you, you have 14 days from receiving your delivery to send it back to us. To be eligible for a return please ensure your item(s) are in the same perfect condition as you received them, unworn and with tags/stickers attached. If your item is not returned in an unworn condition, we will not be able to accept your return and your item will be returned to you. After 14 days have passed we unfortunately can't offer you a refund or exchange.

    Please complete the returns form that was included with your order and send it back with your item(s). Please send your return to the following address:

    ROCKET FULFILLMENTBeyond Nine ReturnUnit 10, Peartree Business CentreSouth RoadHarlowCM20 2BD

    Return Shipping
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    We don’t guarantee that we will receive your returned item, so please make sure you obtain proof of postage and insurance as we cannot be held responsible for lost packages.

    International orders are non-returnable. All international orders are considered final sale once shipped and therefore are not eligible for a refund or exchange.

    Refunds (if applicable)
    Once your return is received, it will be inspected to ensure it fits our return policy. If approved, your refund will be processed within 7 days of receipt and an automatic refund email sent. Please note it could take 3-5 days for our fulfilment centre to process your return from the date it reaches them.
    The credit will automatically be applied to your original method of payment and can take 3-5 days to reach your account depending on your bank provider.

    Exchanges
    If you require an exchange for another size or style then please clearly state the details on the returns form provided. We can’t hold stock so your exchange will be fulfilled once your return arrives and if the stock is available. If a product is not in stock for exchange then you’ll receive a full refund.

     

    More details
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    Robin Quinn

    Beyond Nine Gift Card

    Our Ethos

    We make clothing you want to put on, keep on and do things in.

    Work things. Adventure things. Dull things. Bright things. Baby things.

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