Our Customer Service team are at their desks from Monday to Friday, 9am–5pm (UK time). You can reach us by live chat or email – whichever suits you best.

Live Chat:
You’ll first chat with our AI assistant, who can help with quick questions. If you need a bit more support, just ask to speak to a human, and we’ll connect you to one of our team. We aim to get back to you within 24 hours.

Email:
Getting in touch about an order? Please include your order number so we can help you faster.

We’re always happy to help – no question too big or too small.